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FAQS
Frequently Asked Questions
I keep getting an email letting me know that I have held messages.
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Accessing the MySPAM Portal
Manage Emails in MySPAM Portal You can also manage held emails by logging in to the held email loca
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Daily Email Example
Users will receive two daily emails highlighting the messages quarantined by Mimecast. They will hav
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Mimecast Login Repair for SAML issue for Chrome Users
Please follow each step to see if this resolves the SAML error:
Issue: User says they can't log in
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Log in to the Mimecast Portal to Manage Held Messages
Here is the link for the portal where you can manage emails as they arrive without having to wait fo
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How to Manually Block an Email Address or Domain
Here is a direct link to the area where you can block emails:
https://gu.login-usb.mimecast.com/m/
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How to unblock a Domain (Example of Gmail)
Sometimes in haste, users will block all emails to your Georgetown email account coming from gmail.c